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RENTAL POLICY
Please read carefully
Full payment is due at the time of reservation. For cancellations, a 50% refund will be given with 30 days advance notice.
CUSTOM
-Custom designed projects require a 50% deposit and final balance is due 1 week before delivery.
RENTAL INFORMATION
-Rentals are for 5 days - from Wednesday to Monday.
DELIVERY/RETURN INFORMATION
-We have changed the pick up and return policy recently. Included in the price is a will-call style pick up and return from our Berkeley location. Pickup is on Wednesday 9am-12pm. Someone will be available to assist you during this window only. Later pick up in the week is fine, we will provide details for self-service.
Drop off return is on Monday 9am-12pm, and is self-service. Instructions are provided with rental confirmation.
*Returns after 9pm Monday night will accrue a late fee of $100.
-Additional fee for delivery and pick up to/from ANY other location.
DAMAGE POLICY
-Just because it’s metal, doesn’t mean it’s indestructible. Please move, stack and handle our structures with care.
-Any damaged or missing items will incur an additional fee. Bolts are $5 EACH (many are custom made).
-Damaged structures requiring labor will be charged on an hourly basis at a $95/hour rate. Most common reason for damage is attempting to move structures when they are assembled. Please do not!
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LIABILITY RELEASE
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Safety with our structures is our primary concern. Everything is designed to be stable and secure. However, terrain, high winds, excessive/unbalanced weight and misuse can alter the stability.
Any damage to a person or property is during a rental period is not the responsibility of The Vessel.