Please read carefully
Full payment is due at the time of reservation. For cancellations, a 50% refund will be given with 30 days advance notice.
-Custom designed projects require a 50% deposit and final balance is due 1 week before delivery.
-Rentals are for 5 days - from Wednesday to Monday.
-We have changed the pick up and return policy recently. Included in the price is a will-call style pick up and return from our Berkeley location. Pickup is on Wednesday 9am-12pm. Someone will be available to assist you during this window only. Later pick up in the week is fine, we will provide details for self-service.
Drop off return is on Monday 9am-12pm, and is self-service. Instructions are provided with rental confirmation.
*Returns after 9pm Monday night will accrue a late fee of $100.
-Additional fee for delivery and pick up to/from ANY other location.
-Just because it’s metal, doesn’t mean it’s indestructible. Please move, stack and handle our structures with care.
-Any damaged or missing items will incur an additional fee. Bolts are $5 EACH (many are custom made).
-Damaged structures requiring labor will be charged on an hourly basis at a $95/hour rate. Most common reason for damage is attempting to move structures when they are assembled. Please do not!
Safety with our structures is our primary concern. Everything is designed to be stable and secure. However, terrain, high winds, excessive/unbalanced weight and misuse can alter the stability.
Any damage to a person or property is during a rental period is not the responsibility of The Vessel.